Summary: Great unit, however change not documented 2010-07-30
Comment: I have installed about 4 of these units. All have worked without issue, no magical lights off/on like others have reported. Between this and the Hampton Bay unit, this one is smallest. At times,I have had to mount it outside the housing on top of the motor and run the wires back into the unit because the housing is small. Not the Remote's fault
Anyways, this most recent installation I was banging my head against the wall because once installed (powered by light switch)and power applied, the light fixture of the fan is supposed to turn on (like a normal light). This is the case for all my other units.
This one did not do that. Once power was on, the remote behaved as expected, but no auto light-on. I thought maybe the unit was faulty, bought another one, same deal. Looked at the instructions for any change in the operation, nope, light was still supposed to turn on once power is applied to the remote unit.
I called customer support and talked to a lady and she said .. "oh yeah, the EPA and some other agency decided that that feature was no longer allowed for energy conservation reasons". I kindly reminded her the docs still said it did that. Wasted a lot of my time. Oh well.
Other than that, solid product, just remember to set the dip switches if you have other units before your button up the fan.
Customer Rating:
Summary: VERY DISSATISIFIED WITH SERVICE 2010-07-30
Comment: I received the remote immediately and then did not receive the ceiling fan after its estimated delivery date passed. After sending e-mails with no response, I received an e-mail from Amazon stating that the fan was out-of-stock. Now I am stuck with a remote that I can't use. I will never make another large purchase again.
Customer Rating:
Summary: WORKS GREAT! 2010-06-12
Comment: Unlike most of the other reviews it works perfectly for me. No random light or fan coming on. With the remote on the holder over the existing wall switch you just hit the large gray button to turn the light on or off when you enter or exit the room. I have mine in the bedroom and I grab the remote when I go to bed to control the light or fan without getting up. Love it.
Customer Rating:
Summary: The remote comes with a built in ghost... 2010-06-08
Comment: Got the remote installed without any major problems BUT the light randomly turns on and off as does the fan (though not as much). Have seen multiple reviews documenting similar problems. At least ours isn't in the bedroom which would be much, much worse. Do not buy this remote!
Customer Rating:
Summary: Poor Product 2010-05-06
Comment: I had 2 fans Hunter fans installed and also had this remote installed on both. One of the remote units burned out within about 2 years, and of course I had lost the receipt, so I couldn't get a replacement. Now I just bought a new Park Hill fan with a remote unit. I find out that the remote that came with the fan doesn't allow you to use the light switch to turn on the light, you can only use the remote. That means walking in to a dark room and searching for the remote, not to mention having a light and fan switch on the wall that don't do anything anymore. I called Hunter (twice) to find out if I could replace the integral fan remote with the same remote that I have in the other two fans, because they both work with the light switch on the wall. I was told that all the remotes have been redesigned so that they won't work from the wall switch anymore. I told the first customer service person I didn't believe her, so she put me back on hold for 20 minutes until another drone could give me the same answer. I asked why they would change something that worked, to something that didn't work, and her answer was, "it was an engineering decision". That means that they have been having so much trouble with this worthless remote that they had to change it to try and keep marketing it. My advice is, if you do buy a fan, don't use a remote. They will be nothing but trouble.
Anyways, this most recent installation I was banging my head against the wall because once installed (powered by light switch)and power applied, the light fixture of the fan is supposed to turn on (like a normal light). This is the case for all my other units.
This one did not do that. Once power was on, the remote behaved as expected, but no auto light-on. I thought maybe the unit was faulty, bought another one, same deal. Looked at the instructions for any change in the operation, nope, light was still supposed to turn on once power is applied to the remote unit.
I called customer support and talked to a lady and she said .. "oh yeah, the EPA and some other agency decided that that feature was no longer allowed for energy conservation reasons". I kindly reminded her the docs still said it did that. Wasted a lot of my time. Oh well.
Other than that, solid product, just remember to set the dip switches if you have other units before your button up the fan.